December 1999
HOW TO FAIL AS A MANAGER
We
as managers often work hard to succeed in our careers, some of the time we work
hard at failing. Here are several
tested ways to fail.
A.
DO ALL THE WORK YOURSELF.
An executive of a large
manufacturing firm was dismissed because he wouldn't delegate. He didn't realize that you must hire good employees, give
them responsibility, inspire them and let them make mistakes -- without letting
them run off a cliff.
Regardless of how good he or
she is, no manager can do everything. The
ability to delegate is an essential management skill.
B.
SCORN LONG HOURS AND HARD WORK.
Henry Ford II, asked if his
son was destined for big business at Ford, responded:
"Depends on whether he's willing to be married to the company.
He may not be."
The head of a department in a
large bank was an avid golfer. He
played every Thursday and Friday afternoon, even though his bosses needed him
for meetings on those days. "After
all," he said, "I do a lot of business on the golf course."
Soon, he found himself with seven days a week free for golf.
Determination and hard work
are critical to success. Top
managers press on in blizzards that keep lesser mortals at home. The corporate climb functions as a giant sorting and sifting
machine. The survivors are more
than good: They're the very best.
C.
IGNORE TIME MANAGEMENT.
A manager who allocated his
time poorly said, "Everything will be all right once things settle
down." He was doomed because
things never settled down.
D.
IGNORE YOUR PEERS
A research manager failed to
exchange information with her peers. Then,
one of those managers was promoted and became her boss. He brought in one of his own people -- someone he felt was
more cooperative than the research manager -- to take her job.
Peer pressure sometimes
becomes boss pressure. So, pay
attention to peers.
E.
IGNORE YOUR STAFF.
One product manager did most
things right, but he didn't pay any attention to his staff. When it came time for promotions, the chief executive officer
said: "He's not bringing his
people along. I can't advance him
to a higher job."
Finding and motivating good
people -- and weeding out the rest -- is one of the major responsibilities of a
manager. That process requires that
the manager understand the characteristics of each person on the staff.
A manager must develop the people who work for him or her.
F.
DON'T WORRY ABOUT KEEPING YOUR BOSS INFORMED.
One manager's boss told him to
increase inventory to meet rising demand. The
manager was unable to get deliveries but never told his boss about the problem.
Finally, a major company
placed an order that the manager couldn't deliver.
The boss fired the man.
No boss likes such surprises.
The manager should have explained the delivery problem to his supervisor
as soon as it occurred and asked for help to handle it.
It is better to provide your
supervisor with too much communication rather than too little. But use common sense: You can't run to your boss every 15
minutes.
G.
ALWAYS TELL THE BOSS WHAT HE OR SHE WANTS TO HEAR.
Seven managers viewed a
new-product presentation while the chairman sat in the background.
At the conclusion of the presentation, each manager expressed
enthusiastic approval of the product.
Then, the chairman said,
"I really wonder about its merits."
Subsequently, four of the seven managers stated that they too had
wondered about the product.
Their lack of backbone was not
lost on the chairman. And it didn't
do much for the credibility of their next recommendation.
Top people welcome the chance
to make recommendations, even unpopular ones.
That's the basic protoplasm of management.
Good managers get as many
facts as possible, then announce their recommendation or decision.
They don't wait to see which way the wind is blowing.
Failing
in management is easy. Succeeding
is difficult -- but not impossible. There
are no guarantees of success; however, managers that routinely act in the above
ways can be almost certain of failure.
The
above notes on how not to be a manager comes from the workbook used as a
reference and resource in our Project Management & Control course.
We
welcome comments or questions about our training courses.
Call Paul Saunders at 615-367-1717 or e-mail: Paul@SaundersSystems.com.